Frequently Asked Questions
Everything you need to know about shopping with BetterAlt, from sustainable fabrics to seamless shipping.
What makes BetterAlt products sustainable?
We prioritize ethical sourcing and eco-friendly materials. Our collections utilize organic cotton, recycled polyester, and low-impact dyes to ensure that high fashion doesn't come at a high cost to the planet.
How do I determine my correct size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against your favorite fitting garment to ensure the perfect fit.
What is your return and exchange policy?
We offer a 30-day hassle-free return policy. Items must be unworn, unwashed, and in their original packaging with tags attached. Exchanges for a different size are always free.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
Do you ship internationally?
Yes, BetterAlt ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at the final stage of checkout.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.